Our Staff

Our experienced clinical research team will streamline the process of starting your study, and assure that your study is conducted with the utmost efficiency and accuracy.

Kim S. Norwood, CCRC

Kimberly Norwood

Research Manager

Mrs. Norwood is a Certified Clinical Research Coordinator and joined SERRI in November 2011. She brings 22 years of clinical trial experience to our team. Kim obtained her certification through the Association of Clinical Research Professionals (ACRP) in October 2000, and has an extensive background in many therapeutic areas including Gastroenterology, Infectious Disease, Internal Medicine, Nephrology, Neurology, Pediatrics, Pulmonology, Rheumatology, Urology, Vaccine, and Women’s Health.

Kim has completed CITI, OSHA, and IATA training and is BLS certified. She participates in the local forums and obtains the required CEU’s to maintain her ACRP certification. Kim enjoys spending time with her three daughters, grandson, and family.

Cindy Yancy-Spurgeon, BS, CCRC

Cindy Yancy-Spurgeon, BS, CCRC, CCRP

Managing Clinical Coordinator

Mrs. Yancy-Spurgeon has been a Clinical Research Coordinator for over 19 years. Her therapeutic areas of experience include CKD, ESRD, Hospital based studies, GERD, GI, Women’s health, vaccines, and many others. Cindy has been a Clinical Medical Assistant since 1995, and received her Bachelor of Science from Bryan College in 2010. Cindy has been certified as a Clinical Research Coordinator (CCRC) from the Association of Clinical Research Professionals(ACRP) as well as Society of Clinical Research (CCRP). Cindy is certified with CITI, OSHA, IATA, and BLS.

Gina Harris, CCRC

Senior Clinical Research Coordinator

Gina Harris, CCRC

Ms. Harris joined SERRI as an ACRP Certified Clinical Research Coordinator in July 2012. She has been a coordinator since 2002 with ACRP certification in 2006. Gina has an extensive background in Gastroenterology studies including indications such as GERD, Pediatric GERD, IBS-D, IBS-C, Erosive Esophagitis, Chronic Idiopathic Constipation, Opioid Induced Constipation, and Gastroparesis, as well as health topics including Type II Diabetes, Hypertension, Women’s Health, Gout, Diabetic Nephropathy, and Dialysis.

Gina has completed CITI Training, OSHA training, and IATA training and remains active in the local UT Research Forum Coordinators group. Gina is credentialed at Erlanger, Memorial, and Parkridge hospitals. Prior to working in research, Gina was a Certified Procedural Coder working in general, orthopedic, and spine surgery.

Donna Bunten, CCRP

Senior Clinical Research Coordinator

Managing Hospital Coordinator 

Donna Bunten

Mrs. Bunten is a Certified Research Professional and joined SERRI in July 2013. Donna brings 16 years of Clinical trial experience. She obtained her certification through Society of Clinical Research Professionals and has extensive background in Phase I-III and Managing hospital trials. Her therapeutic areas include Sepsis, Internal Medicine, Nephrology, Rheumatology, Endocrinology, Mental Health, Infectious Disease, Cardiology and Chronic Pain.

Donna has completed CITI,OSHA and IATA training and is BLS certified. She is currently credentialed at Erlanger, Memorial and Parkridge Hospital.

Brett Jennings, PhD

Clinical Research Coordinator & Translational Scientist

Brett Jennings, PhD

Dr. Jennings moved to Chattanooga in 2013, after completing his post-doctoral training in the Department of Pharmacology at the University of Tennessee Health Science Center in Memphis, TN. He obtained his PhD in 2008 from Deakin University in Geelong Australia; the focus of his graduate research was vascular biology. Dr. Jennings has extensive lab-based research experience in the field of hypertension, and its relationship to cardiovascular and renal pathophysiology. He is now working as a scientific reviewer and clinical research coordinator at SERRI, and as an adjunct professor in the chemistry department at the University of Tennessee in Chattanooga. He assists in the coordination of hospital based studies; data collection, verification, and entry, and regulatory compliance as well as aiding in the processing of laboratory samples. Dr. Jennings also provides recruitment support for the trials, by searching our patient database for possible study subjects, as well as reviewing study protocols for upcoming clinical trials. 

Jessica Smith-Goins, BS

Research Office Manager/Executive Assistant

Jessica Goins

Jessica earned a B.S. in Education with a concentration in English from the University of Tennessee at Chattanooga and joined the SERRI team in 2013.

Sydney M. Vaughan

Research Assistant

Sydney Vaughan

Ms. Vaughan joined SERRI in March of 2015. She is currently studying for the ACRP certification and plans to sit for the exam in the near future. She has completed CITI, OSHA, and IATA training and is BLS certified. Sydney enjoys spending time with her son, Jackson, and the rest of her family.

Kathy Brown, CCRC

Data Entry Specialist

Kathy is certified through ACRP and joined SERRI in August of 2010. She enters data for the Research coordinators at SERRI. She is well versed with the many types of Electronic Data Capture and has completed CITI training.